• Privacy Policy

  • Wolfbrook Privacy Policy

    By accessing the website wolfbrook.co.nz you agree to the terms of this Privacy Policy. We may occasionally make changes to this Privacy Policy or alter website functionality. Any updated Privacy Policy will be on our website.

    Who We Are

    Wolfbrook Property Group Limited is the company that maintains the website and collects your information. All members of the Wolfbrook Property Group Limited are expected to comply with this Privacy Policy when they have access to your Personal Information.

    We or Us in this Privacy Policy can refer to any member of the Wolfbrook Property Group Limited

    What We Collect

    We collect information (Personal Information) about:

    • Your name
    • Your email address (and/or other contact details)
    • Your region
    • Your computer and internet access
    • What types of properties you are interested in (Preferences)

    Why We Want Your Information

    We will use your Personal Information to contact you. This may because we want to:

    • send you details of properties that match your Preferences
    • have a salesperson in get in touch to follow up
    • ask you about your experience or send you surveys

    We may also use information we collect about your computer and internet access to improve our website.

    We will also comply with all legal and regulatory requirements that require use or disclosure of your Personal Information.

    If You Do Not Give Us Your Information

    If you do not give us your contact details, we will not be able to:

    • send you details of properties that match your Preferences
    • have a salesperson get in touch to follow up
    • ask you about your experience through surveys

    If you do not tell us about your Preferences, you may receive a wider range of material from us.

    How We Collect Information

    Most of the Personal Information we collect by asking you.

    Some information about your computer and internet access, and your Preferences, may be collected by us through click tracking in relation to your use of our website, including the tracking of the content you access, and/or log files or cookies.

    Website Tracking Systems

    When you visit our website, we track your access information, and ask you to install “cookies”. These are small text files placed on your computer to remember your website settings (such as which language you select).

    Your web browser settings allow you to remove or disallow these cookies.

    Information about access to our website may be sent to Google Analytics, and processed by Google to allow us to track use of our website. You can learn more about Google Analytics at http://tools.google.com/dlpage/gaoptout.

    What We Do With Your Information

    The Personal Information we collect is stored on our servers. Some of this information will be shared with other members of the Wolfbrook Property Group Limited including by use of a third party customer relationship management (CRM) tool.

    We will take reasonable steps to ensure that third parties keep your information secure.

    We will take reasonable technical and organisational precautions to prevent the loss, misuse or unauthorised alteration of your Personal Information. However, due to the nature of email and the internet, we cannot guarantee the privacy or confidentiality of your Personal Information. We may store your information in cloud or other types of networked or electronic storage.

    Your Personal Information may be collected, stored and processed on servers located outside of New Zealand. As electronic or networked storage can be accessed from various countries via an internet connection it is not always practicable to know in which country your information may be accessed or held.

    We will keep your Personal Information as long as we are using it, or as required by applicable laws.

    Your Rights

    You have the right to ask for a copy of any Personal Information we hold about you, and to ask for it to be corrected if you think it is wrong.

    You can find out more about your rights, and how to make a complaint, at www.privacy.org.nz.

    Unsubscribe

    You can opt out or unsubscribe from our email list by using the “Unsubscribe” option.

    If you want us to stop contacting you, just let us know.

    Contact Us

    If you have a question, just ask.

    info@wolfbrook.co.nz
    0800 925 925

    Users Outside New Zealand

    The information we collect may be processed in and transferred between your location and New Zealand. New Zealand may not have equivalent data protection laws to those in force in your location.

    If you are based in Europe, you can find out more about your data privacy rights from your national Data Protection Agency, or the European Data Protection Board. The GDPR establishes a uniform data protection law across the European Economic Area (EEA) and aims to protect the privacy and use of EEA residents’ personal data in an increasingly digital world.